Extract from the Preh guidelines:
The mission describes today‘s focus of action, needed to achieve the vision of the future. It details „excellence“ as prioritizing highest quality and competitiveness.
In this sense, quality excellence means, for example, to strive for zero ppm, for zero incidents and not to stop day to day to reduce further scrap until we’ve achieved as well zero scrap. Quality excellence means as well to eliminate rework, to deliver reliable services and to close always the loop according to the PDCA (Plan Do Check Act).
